I'M
Chanchal Joshi.
UX/UI Designer / User Researcher based in Charlotte, North Carolina
Designing to bring clarity and peace of mind in a complex world
Experience
Aug 2015 – Dec 2018
User Researcher/UX Designer
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Lead design thinking sessions to evaluate user needs and client expectations, formulate user stories, and received immediate feedback.
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Conducting user research using Qualitative and Quantitative research methodologies (Surveys, Interviews, focus groups, feedback, competitive analysis).
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Develop quick prototypes to communicate design foundations by leveraging the UX and agile methodologies.
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Working on visual design development throughout the entire web product lifecycle, from initial research through final design deliverables.
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Conceptualized and developed sketches, wireframes, mockups, and prototypes for clients using Adobe XD.
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Develop Adobe XD components, prototyping, and wireframing for websites and mobile applications
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Design PowerPoint templates, slides, and proposal templates for presentations.
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Worked closely with fellow designers and developers to build prototypes and provide support for usability tests.
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CSS/HTML in an Agile environment.
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Designed UI Screen layouts and created prototypes using Adobe XD
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Plan and execute test cases for the websites to analyze UI visual design functionality and fundamentals including layout, color, and typography that meets client’s needs.
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Work closely with development teams to understand UI business requirements, attend sprint meetings, and be part of the SDLC cycle.
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Worked along with the research team to create Customer Journey Mapping
Evolute Media
The Wedding Ties
Aug 2015 – Dec 2018
User Researcher/UX Designer
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As part of a four-person team, redesigned the Royal Garden Resort website to increase the online sale of the client.
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Worked closely with clients and other stakeholders to create UX strategies that align with business goals and priorities.
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Conducted in-depth user research including competitive analysis, usability tests, and interviews to acquire user data.
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Designed conceptual wireframes, and high-fidelity prototypes backed by insights from qualitative research data while maintaining a style guide.
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Presented research findings and provided design recommendations for improvement to clients and developers based on qualitative evidence.
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Led a Four-person team to improve the overall flow of the website and make it more user-friendly.
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Planned and led user research including usability tests, and surveys. Interviews, focus groups, feedback, competitive analysis
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Created personas, journey maps, user flows, wireframes, and concepts to articulate user behavior and system requirements
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Designed UI Screen layouts and created prototypes using Figma.
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Held whiteboarding activities to brainstorm design solutions with the team.
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Produced user flows and detailed, full-fidelity wireframes backed by insights, and clickable prototypes.
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Presented research findings and design solutions for feedback
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Conducted user research including surveys, user interviews, and usability tests.
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Created, analyzed, and validated information architecture.
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Drove the design process by independently defining requirements and prioritizing tasks.
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Explored multiple design approaches, and created user flows that define a linear user experience.
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Created low to high-fidelity wireframes representing information architecture and layout of the page.
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Conducted user research on the problem, led user interviews, and defined insights.
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Built out user scenarios and identified key persona.
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Ran multiple iterations based on user testing, and designed mid-fidelity prototypes.
Evolute Media
The Royal Garden
January 2022 - Present
Marsh Insurance
UX/UI Designer
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Worked closely with the product team to identify research questions.
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Scheduled meetings and instructional meetings if needed depending on the work progress.
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Created sketches using Balsamiq, and low-fi and high-fi prototypes using Sketch.
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Planned and conducted interviews, user surveys, card sorting, and usability tests.
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Worked with the UX researcher to identify users’ needs and understand how users consume, Help define and refine user personas and navigate content.
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It is defining personas that represent the target users of the application.
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Creating a storyboard and User Flow that represents how and when users can interact with the application
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Working with the Research Team to help analyze and observe user needs and pain points
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Managed the timeline of priority of projects
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Created effective sketches, prototypes, and high-fidelity wireframe mockups that represent design solutions using Sketch.
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Designed graphic user interface elements, like menus, Navigation bar, Footer, and search fields.
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Work with the PM, QA, and Content team to help design and control the development process.
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Conducted review sessions with stallholders, customers, and clients using FIGJAM.
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Worked in agile framework and attended daily standup meetings and was involved in sprint planning.
May 2020 to December 2021
Ask Media Group Oakland, CA
UX/UI Designer
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Work closely with the product team to identify research questions
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Create sketches using Procreate, low-fi and high-fi prototypes using Adobe XD
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Plan and conduct interviews, user surveys, card sorting, and usability tests
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Work with the UX researcher to identify users’ needs and understand how users consume, Help define and refine user personas and navigate content
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Create a well-organized, value-driven framework for implementing sturdy UX design
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Collaborate with the rest of the design team to evolve and refine our design system, ensuring visual cohesion and engineering efficiency across all user touchpoints
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Present and communicate insights to help shape long-term product strategy
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Took Concepts and produced mock-ups and prototypes to strengthen designs, enhance user experience and improve site interactions.
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Using Adobe XD, functional, innovative, and easy-to-use web application interfaces will enable students to become more productive, and efficient and enhance the adaptability of the NYIT application.
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Create effective sketches, prototypes and high-fidelity mockups that represent design solutions using design tools like Adobe, InDesign, and Adobe XD.
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Proficient understanding of Html and CSS.
July 2023 - Present
CardWorks Charlotte. NC
Product Designer II
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Worked closely with clients and product owner to create UX strategies aligning with business goals and priorities.
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Conducted in-depth user research, including surveys, and interviews to acquire user data.
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Creating Site Map to understand the flow of the website.
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Helping in reorganizing the existing content based on their priorities.
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Creating flow diagram, sketches, wireframes and high-fidelity prototypes to communicate the user experience.
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Using design systems, brand guidelines and pattern libraries to make design decisions.
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Making design decisions based on the user research.
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Creating high fidelity wireframes using Figma
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Created schedule, site map, site taxanomy, design templates, wireframes, and High Fidelity to articulate user behavior and system requirements.
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Designed user interface elements, like menus, Navigation bar, Footer, icons and search fields.
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Presented research findings and design solutions for feedback.
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Created, analyzed, and validated information architecture.
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Lead the design process by independently working on the design strategies.
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Ran multiple iterations based on client feedback and designed high-fidelity prototypes.